285 Leading with Empathy in the Age of Artificial Intelligence with Minter Dial | Partnering Leadership AI Global Thought Leader
Get ready for a fascinating conversation on artificial empathy and putting more heart into business and AI. In this Partnering Leadership conversation, Minter Dial, award-winning author and renowned international keynote speaker, shares insights from the significantly expanded and modified edition of his award-winning book Heartificial Empathy, 2nd Edition: Putting Heart into Business and Artificial Intelligence. In the conversation, Minter reflects on essential developments in artificial intelligence and the new context post-pandemic of the future of work. He shares why empathy can be a competitive advantage, how to cultivate it authentically in your organization, and the right mindset for leveraging AI. Minter Dial goes on to explain the evolution of AI and the rise of generative AI. He discusses the need for empathy in our lives and workplaces and how empathy and ethics must be intertwined in AI systems. You'll hear unique perspectives on how reading fiction develops empathy muscles and Minter's illuminating experience bonding with an empathetic AI named JJ.
If you want to foster more meaningful connections and inject heart into your leadership and business, this episode is for you!
Actionable Takeaways
- Hear how generative AI like ChatGPT reflects humanity based on the data we provide it.
- Learn why Minter focuses on embedding cognitive empathy versus emotional empathy in AI systems.
- Understand the difference between the deliverer and receiver of empathy.
- Discover how reading fiction helps build empathy by seeing through someone else's eyes.
- Find out why Minter believes we must get back to more human interactions versus purely digital relationships.
Connect with Minter Dial
Heartificial Empathy: Putting Heart into Business and Artificial Intelligence
Additional Conversations
Leading Through The Disruptive Economics of Artificial Intelligence with Professor Ajay Agrawal
Exploring AI's Impact on Business with Paul Daugherty: Accenture CTO & Co-author of Radically Human: How New Technology Is Transforming Business and Shaping Our Future
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